Jamaica Trading Services Ltd

Location
Jamaica , JM-13 KINGSTON
Unit 1, 195 Second Street, Newport West
Customer reviews

18 reviews

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Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA

An Expert Review of ShipDoorToDoor Freight Forwarding Services

In every industry, it is always wise to segregate the wheat from the chaff. In this article, we take a deep dive into one prominent player in the freight industry - www.shipdoortodoor.com. An impartial expert review helps potential customers, like you, to make informed decisions. Let's delve right in:

A Comprehensive Overview

ShipDoorToDoor, as the name implies, is a front runner in the freight forwarding industry, offering an assortment of shipping solutions that take the load off customers' shoulders by providing door-to-door shipping services. The primary objective of this review is to highlight the praiseworthy features and potential downsides of this company from an unbiased standpoint.

Highly-Diversified Shipping Solutions

One aspect that separates ShipDoorToDoor from its competition is its broad spectrum of shipping solutions. The company offers air and sea freight, in addition to packaging services. They seem aware that customers greatly value flexibility when selecting freight-forwarding services for their logistical needs. By providing diverse options, ShipDoorToDoor offers an inclusive solution to a wide range of customers with varying shipping needs.

Innovative Online Platform

What stands out is their user-friendly online portal that not only facilitates scheduling and tracking shipping consignments but also provides a free quote for the services. This innovative approach arguably revolutionizes the supply chain industry by boosting its digitization.

Tracking and Management System

In this day, reliability is of utmost essence, and transparency is a significant linchpin in achieving that. The ability to track the shipments end-to-end brought forward by ShipDoorToDoor rightfully garners applause. This feature not only keeps customers duly apprised about the shipment's status, but it also underscores the company's commitment to transparency.

Customer Service

Another worthy attribute to mention is the company's approach towards customer service. Their team's responsiveness and professionalism are vital assets in the freight forwarding industry. With customer support that can answer queries promptly, it illustrates their focus on ensuring customer satisfaction.

Drawbacks and Downsides

  • While ShipDoorToDoor's online portal is undeniably useful, it lacks a chatbot for instantaneous communication. An addition of this could enhance their customer service experience significantly.
  • The website's user interface, though intuitive, has a few navigational issues that could be enhanced for seamless user experience.
  • While the company offers services globally, their network in some regions could use strengthening.

SEO Analysis

Ensuring that a website is SEO-friendly is essential in the digital era, where the bulk of customers discover services through search engines. On reviewing the ShipDoorToDoor website, it's clear that they have taken substantial strides in incorporating SEO practices throughout their platform, with relevant keywords like "Freight Forwarding," "Shipping Solutions," and "Logistics," strategically incorporated throughout the text. While these efforts are commendable, there is room for further SEO improvement in their content to ensure better online visibility.

The Verdict

The bottom line is, www.shipdoortodoor.com has carved out an excellent reputation for itself within the freight forwarding industry. Their diversified shipping solutions, advanced online tracking, and commendable customer service give them an edge over many competitors. It has a few areas where improvements can be made, but overall, the company delivers a solid performance.

As such, we believe it's a viable choice for businesses seeking a reliable, customer-centric freight forwarding provider. We urge potential clients to weigh aspects they value the most when choosing a logistics partner and assess if ShipDoorToDoor aligns well with those requirements.

Jamaica Trading Services Ltd reviews

3.5/518 reviews
  • on 09.09.2020

    Very smooth and seamless service got my shipment right at my doorstep

  • on 31.08.2020

    Jamaica Trading Services (JTS) is a well established logistics company offering a wide range of shipping services. The staff is knowledgeable and professional. Communication is transparent and efficient. The service fees are very reasonable. We have worked with them to import equipment for our growing business and will definitely be using them in the future. We highly recommend JTS!

  • on 20.08.2020

    Jamaica Trading Services (JTS) is simply the best freight forwarding and customs brokerage firm in Jamaica. We receive personalize service from start to finish on all our shipments. JTS gives us continuous up dates on all our shipments from the point of sailing until they are landed in our warehouse, they even helped us to identify suppliers in various parts of the world. We at Kingston Bookshop Limited are proud client of Jamaica Trading Services Ltd.

  • on 20.08.2020

    My company has been doing business with JTS for many years and they have provided nothing but reliable and professional service all year round. They move and clear our cargo with little or no hassle equal to industry standards. Keep up the good work JTS.

  • on 18.08.2020

    We have been working with Jamaica Trading Services for over 10 years, moving both full and less than container loads. As all relevant information has been passed on we can relax as we know they will do everything to ensure timely receival of our shipment at the best rates available. Like every other shipping company, if they don't have correct information from the customer even after follow up, there is very little they can do. Keep up the good work Jamaica Trading Services Ltd and don't be distracted by naysayers!!!

  • on 17.08.2020

    Jamaica Trading Services walked me through all my concerns and informed me when any roadblocks occurs while finding solutions to my problem. Their staff particularly the Sales and Marketing department were generous and provided me with excellent service.

  • on 17.08.2020

    Excellent company.

    Communicated well with me throughout the entire process and had very good customer service. Would recommend.

  • on 03.04.2020

    This is the worst I repeat THE WORST place to conduct business with they are worst than scammers and needs to be reported to the proper authorities. I regret ever having to deal with this company I am utterly frustrated. Do not conduct business with them they have no customer service skills, tells a bunch of lies and refuse to show any remorse towards their own mistakes an top of that they charge alot of money only for them to turn around and disrespect you. BE WARNED!!!!

  • on 27.03.2020

    Where to start? Let start with your customer service rep the person called on Monday requesting my mum trn (was given ) Tuesday we called to see when we could collect was told that the container was not stripped and the barrels would take 1-5 working days before we could collect

  • on 19.08.2019

    Security them hipe up to much

  • on 16.08.2019

  • on 21.05.2019

  • on 05.03.2019

    WARNING! DO NOT USE AS BROKERS.
    AVOID USING THEM AT ALL. SCAMMERS THE WHOLE LOT OF THEM. BE WARNED!!!

  • on 20.02.2019

    Jamaica Trading Services Ltd is a global logistic company located in close proximity to the ports. The company has 2 locations - the head office at Unit 1 Total Logistic Facility, 195 Second Street, Newport West, Kingston and its branch office at Shop 31 Freeport Shopping Centre, Montego Bay, ST. James. The environment is calming - the team is courteous and helpful. They service ports worldwide with both imports and exports. They have a whole suite of services and I definitely recommend their services.

  • on 01.09.2018

    These are the most incompetent bunch of embecile to ever conduct business with. If the rating could be zero, I would give them zero stars. People if you value your time and your working money, I am telling you to stay far away from this company. It took me 2 months to clear a returning resident container, all the while the storage, and demurrage kept racking up. To clear a container valued 5000 US dollar end up costing over13000USD. This is a warning to anyone thinking of using this company, save your money, but most of all, save the headache and stress. BE WARNED!!

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