Comprehensive Review of International Freight Transport, Inc. (IFT)

As a reliable expert in the freight forwarding industry, we strive to deliver comprehensive, impartial reviews to help businesses navigate their logistics needs. Today, we focus on International Freight Transport, Inc (IFT), a leading logistics company with a global footprint.

Overview

IFT is a full-service shipping agent beyond borders, offering services including air and ocean cargo, warehousing, distribution, and Customs brokerage. Established in 1986 and boasting over 35 years of experience, the company has secured its position as a crucial player in the global logistics landscape.

IFT’s Services

IFT’s strengths lie in its diverse portfolio of logistics solutions, catering to varying business needs.

Air and Ocean Cargo Logistics

It offers air freights with both direct and consolidated shipments to ensure goods are delivered based on your timelines. For ocean shipments, IFT offers full-container-load (FCL), less-than-container-load (LCL), and non-vessel operating common carrier (NVOCC) services, ensuring options for different volumes of cargo.

Customs Brokerage Services

IFT has licensed Customs brokers to take care of all documentation and regulations, ensuring smooth Customs clearance. They have the expertise to handle different types of goods, reducing potential delays at the border.

Warehousing and Distribution Services

IFT provides warehousing solutions across the US, including storage, inventory management, and distribution services. Their warehouses are designed for both short-term and long-term storage needs, ensuring flexibility for varying business needs.

Technology and Transparency

IFT leverages technology to provide transparency for their clients. They utilize an online Track and Trace system, allowing businesses to monitor their shipments 24/7. This visibility is a crucial value-add, providing businesses an oversight in their logistics chain.

Customer Service and Experience

Having been in the industry for over three decades, IFT has collected a wealth of experience dealing with different sorts of logistical challenges. They pride themselves in their customer service, with personalized solutions to cater to each business’s unique needs.

Membership and Associations

IFT’s credibility is further cemented by its membership in several logistics and freight forwarding associations, such as the World Cargo Alliance (WCA) and the NVOCC Association.

Competitive Factors

1. Global Network: IFT has established a robust network across more than 190 countries, allowing it to provide logistics support on a global scale.
2. Comprehensive Solutions: IFT’s logistics solutions cover the entire supply chain, from freight forwarding, customs clearance to warehousing and distribution.
3. Customization: IFT customizes its services to cater to the specific needs of each customer, thereby fostering long-term partnerships.
4. Experience: With over 35 years of industry experience, IFT has the expertise to handle complex logistics operations.

Areas of Improvement

Despite its impressive service lineup and global network, IFT could further enhance its digital capabilities with intuitive and interactive digital interfaces for better customer experience. A comprehensive digital strategy could help streamline the customer journey on their platform.

IFT could also widen its language support to cater to non-English-speaking clients across their global network, to foster stronger international relationships.

Final Thoughts

Having been in the industry for decades, IFT has proven itself as an optimal choice for businesses seeking comprehensive logistics solutions. With a versatile service range, IFT caters to various logistical needs, thus strengthening its position as a one-stop logistics provider.