Review: Navigating Logistics with Heyn

Today's review features www.heyn.co.uk, an established entrant in the freight forwarding industry. We'll take an in-depth look at their logistic services from an impartial, expert viewpoint to provide valuable analysis for shippers, suppliers, and curious industry watchers.

About Heyn

Founded in Belfast in 1823, Heyn initially began as a shipbuilding concern but later transitioned into a general engineering company in the 20th century. Today, they have three active divisions: Heyn Environmental, Heyn Forktruck, and Heyn Handling Solutions—each offering a specific catalog of services. This adaptability and resilience represent crucial strengths in the ever-evolving logistics sector.

Logistical Solutions

1. Heyn Forktruck

The division offers a variety of material handling equipment, including new and used FLT (Fork Lift Trucks) and warehouse machinery to enhance operational efficiencies. There's a heavy emphasis on not just providing equipment, but functional solutions that tightens the link in your supply chain. The company deals with renowned brands such as Cesab and Combilift.

2. Heyn Handling Solutions

Heyn provides a complete logistic solution through their Handling Solutions division. This encompasses everything from dock loading equipment to racking and shelving systems aimed at ensuring smooth operational and logistical transitions. The company's commitment to engineering excellence and innovation is particularly commendable.

3. Heyn Environmental

In response to increasing global environmental concerns, Heyn has integrated green solutions into their freight forwarding capabilities. Their Environmental Division highlights their commitment to sustainability and eco-friendly operations. They provide equipment and services such as waste management, recycling, street furniture, and outdoor playground equipment—all demonstrating a holistic approach to logistics and freight forwarding.

Customer Service and Aftercare

Heyn does not just concentrate on selling products but also focuses strongly on aftercare and customer service. They offer an extensive program of maintenance and repairs with fully trained engineers, ensuring customers receive comprehensive support and optimizing the life-cycle of the purchased equipment.

Industry Certifications and Compliance

The company demonstrates keenness on regulatory compliance, boasting memberships in BIFA (British International Freight Association), CILT (Chartered Institute of Logistics and Transport), and the FTA (Freight Transport Association). Such credentials bolster trust and reaffirm their commitment to maintaining industry standards.

The Verdict

With an impressive track record, diverse solutions, robust customer support, and environmental consciousness, Heyn offers a comprehensive package in freight forwarding. Nevertheless, their operations seem heavily concentrated in their native Northern Ireland and prospective clients may want to enquire about the extent of their delivery network and partnerships abroad.

In conclusion, Heyn embraces a three-fold approach towards logistics—material handling, handling solutions, and environmental solutions. Their longevity in the business, coupled with their commitment to customer service and adaptable solutions makes them a formidable player in logistics.