Farrex Freight Systems: A Comprehensive Review

Farrex Freight Systems is a logistic company that provides a unique blend of both domestic and international freight forwarding services. My extensive background in the freight forwarding industry gives me a clear perspective on their services. In this comprehensive review, I'll touch on the various aspects that make Farrex stand out amongst its competitors.

Company Overview

Established in 1982, Farrex Freight Systems has grown from a small business to a leading global freight forwarder. Its headquarters are in Burlington, Ontario but it has a vast network of partners across the globe. Over the years, Farrex has developed a remarkable reputation for providing reliable and efficient freight services to its clients.

Services

Farrex Freight Systems offers a wide range of services that cater to varying customer needs.

International Freight Forwarding

As an international freight forwarder, Farrex is fully equipped to handle all your transportation needs. Through their international forwarding services, they aid businesses to seamlessly transport their goods worldwide with a balance of cost-effectiveness and time-sensitivity.

Domestic Freight Forwarding

Farrex excels in domestic freight forwarding as it offers extensive transportation solutions right within Canada. Whether it's shipping across town or across the country, Farrex provides scalable solutions to meet your unique shipping needs.

Ocean Freight

If you are looking for an economical means to ship heavier items overseas, Farrex's Ocean Freight service is your best bet. Leveraging their extensive global network, they can handle a range of sea freight services from Full Container Load (FCL) to Less than Container Load (LCL) shipments.

Customer Support

Great customer service is a crucial part of any business and Farrex isn’t an exception. Their customer service team is available 24/7 to answer calls and emails promptly and resolve any issues/bottlenecks that may arise during the transportation process.

Technological Advantage

Farrex has additionally embraced technology to better streamline its logistics operations. They have an Integrated Logistics Management System (ILMS) which allows customers to get real-time tracking updates, manage inventories, and get accurate reports about delivery times.

Affiliations and Certifications

This logistics company is not just a member of the renowned Canadian International Freight Forwarders Association (CIFFA), but also holds the ISO 9001-2015 certification which indicates their commitment to quality.

Other Aspects to Consider

Warehousing

Aside from their main freight services, Farrex also offers warehousing solutions. Their complex network of warehouses spans across North America and Europe, providing customers with secure storage solutions.

Experience

With close to 40 years in the business, Farrex definitively has industry knowledge and experience. This wealth of experience allows them to anticipate challenges, more effectively managing them before they become issues.

Comparison to Competitors

Compared to its competitors, Farrex Freight Systems boasts a broader spectrum of services, from international freight forwarding to domestic freight, and a diversity of transportation modes. While pricing naturally varies, Farrex places a higher emphasis on value, balancing cost with service delivery.

To Sum it Up

Farrex Freight Systems has evidently marked its place in the freight forwarding industry. From their diverse range of services, dedicated customer support, to their use of technology, the company has been able to consistently deliver top-notch freight services both domestically and across international borders. Ultimately, Farrex is a forward-thinking logistic company that continually strives to optimize its processes to cater to all its customers' needs better.