التعامل بعد الشحن سيء وللعلم مصداقيه صفر
انا بعتت شحنه لاميركا صارلها شهر من ولايه لولايه لحد الان ما وصلت حسبي الله فيكو

uncooperative staff and not professional

Bad work place, not recommended for employment.
اياك والعمل لديهم، سيعاملوك كالماكينة بالأخص ان كان مديرك قدادة في المطار، انسان ظالم ومتجبر ربي لا يسامحه امين

Although I originally had a good experience with Eastern Services my bag got stuck in Chinese customs due to improper customs documents. It caused me a lot of stress, time, and extra fees to fix this mistake. Further, even though I contacted Eastern to let them know it was stuck in customs (in a completely different city than where I am, mind you) and I had to pay more, they would not get back to me or issue any sort of refund to help cover these additional costs. In total my bag took three extra weeks to reach me and I spent countless hours trying to communicate with DHL, Chinese customs, and sort the extra fees with little help from Eastern.

Ok