Your Trusted Experts in Freight, Shipping and Logistics Services
Chambers & Cook are one of the UK's leading family-owned freight companies, and are experts in all aspects of transport, logistics and freight management. Our wealth of experience means we can move almost anything around the UK, Europe and worldwide.
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Deep Dive Review: CC Freight – Pioneering the Freight Forwarding Industry
CC Freight, a recognized leader in the freight forwarding industry, stands out for its comprehensive service offering and impressive customer satisfaction track record. This detailed review explores their strategy, operations, and differentiating factors, providing an impartial expert's insight into what sets them apart in the crowded logistics market.
Introduction to CC Freight
Established in 1983, CC Freight is a family-owned freight forwarding company based in Birmingham, United Kingdom. With over three decades in operation, they've earned a reputable status, offering importing, exporting, multimodal transportation, and advanced logistic services that satisfy their client's custom requirements.
Unravelling the Quality of Service
CC Freight's core strength resides in its commitment to delivering the highest level of service. Here are the pillars upon which they've built their outstanding reputation.
Wide Range of Services
The breadth of their service portfolio allows CC Freight to meet varying client needs. They manage air freight, sea freight, road freight, and even complex project shipments. Whether you're shipping small parcels or massive machinery, their flexible and adaptive approach ensures that your freight is handled with utmost care and efficiency.
Compliance and Certification
CC Freight's high level of industry compliance offers customers peace of mind. The company adheres to international standards by holding notable certifications, including the British International Freight Association (BIFA) membership, giving an added layer of confidence to their clients.
Excellent Customer Service
Notoriously, CC Freight establishes strong customer relationships. They maintain open, honest communication lines and demonstrate a responsiveness that is rare in the sector. These attributes culminate in high customer satisfaction and trust levels.
Navigating the Shipping Process
CC Freight understands that shipping can be a challenging process. Consequently, they've developed a system that simplifies operations while providing full support to customers. This includes the provision of customs clearance services and warehousing solutions, lessening the logistical burden for the clients.
Customs Clearance and Warehousing
CC Freight provides critical customs clearance services, ensuring seamless, hassle-free international shipping. The expert team stays abreast of changes in customs regulations and promptly completes necessary documentation, saving clients from potential setbacks.
CC Freight's strategic warehousing facilities support efficient distribution and storage. They offer robust inventory management and expedient dispatching, adding an element of convenience to their client's logistics processes.
Project Shipping and Multimodal Freight
Another aspect of their specialization is project shipping. Customers with complex shipping requirements, involving large or irregularly shaped items, find CC Freight's expertise invaluable. Taking care of special permits, transport scheduling, and route planning, the CC Freight team ensure a smooth project execution.
The advantage brought about by the provision of multimodal transportation is worth noting. It affords customers the flexibility and efficiency of using multiple means of transport for a single delivery, saving both time and cost.
Technology and Innovation at CC Freight
CC Freight hasn't shied away from leveraging modern technology to enhance its service delivery. Their systems integration with clearance and Port Health authorities allows efficient data exchange, reducing manual input and thus increasing operational efficiency. Additionally, the ability for customers to track their shipment in real time provides transparency and peace of mind.
A World of Possibilities
With a vast network covering over 200 countries, CC Freight offers truly global shipping solutions. Their international affiliations, partnerships, and excellent connections within key shipping lanes facilitate smooth freight handling and delivery worldwide.
In summary, CC Freight continuously reaffirms their leadership in the freight forwarding sector. They've established a winning formula that combines extensive services, excellent customer relations, robust compliance, and smart technology. Their comprehensive approach makes them a recommended choice for those seeking trustworthy and hassle-free shipping solutions.
Joseph Fox
Nice helpful company. Great Operations Director. Made a dream come true for our 3 year old. Thanks for your help
Marcin Porawski
Abz Hussain
Absolutely bunch of cow boys. First of all they will not call you or notify you that they have your shipment and when you should expect it. Absolutely no information. First Time their driver brought the pallete but refused to take it off the lorry because apparently pallete was too heavy and it would have broken the tail lift. Like its customer's problem. If it was too heavy than why did you bother bringing it? We had to unload the whole pallete from the lorry ourselves. Second time they lied to the sender that they have attempted to deliver the pallete when they never even tried. When I called them the man over the phone was so rude that i had to cut the call. I had to actually go and collect the pallet myself. They are rude and unprofessional. We have asked our supplier to use a different courier now so thank god we won't be using these lot again. I will not recommend anyone using these guys.
David Anderson
No comment !!
Karl Winfield
Edward Robb
Dawid Załęcki
Martyna Konkiel
CJC Furniture Ltd
Kris Kristofer
Dawid Załęcki
If i could give 0 star review, I certainly would of. What a shame to know that your customers service has gone down the hill and I will never use your service again as you are blaming customers for your own fault! This is unacceptable behaviour!!!
CJC Furniture Ltd
Dylan and Beckie are totally unhelpful and unprofessional. As a customer who use them everyday and spend thousands ££££ we have been treated below any possible standard today. They will not listen and they will tell you it's your fault when it is their fault and responsibility to attach correct label at their depot to the correct product on a pallet. Now they want to charge us for their fault. PLEASE AVOID!!!
Martyna Konkiel
This company doesn’t respect their customers ! Their customer service is absolutely disgusting..
CJC
Marcin Porawski
SHOCKING POOR CUSTOMER SERVICE! I DO NOT RECOMMEND THIS COMPANY. We are their regular customer and they treated us very bad. Dylan and Beckie could not understand that they are at fault because they have cancelled the service instead of rebooking it which have caused wrong item being delivered to the wrong custom. Now they want to charge us £115 + Vat for their mistake. CJC Furniture
abdo vabdo
I love to stay her in dubai luxury hotel clean haygen 5 star hotel
martin oliver
Russell Knight
Good collection friendly staff
ashley potts
Jay
Great professional service. Staff very friendly, had a small chat whilst getting unloading.
Russell Elphick
Best drivers in the uk
John Snape
Very busy but got me loaded in time
Shane Farrow
Beth Delaney
Jason Leadbeater
Catalin Ciprian
Dan Win
Roman Bartkowiak
Oki brak parkingu jest jedno miejsce
Lee Bilston
Great professional service, served at a fast and efficient pace.
Karen Woodhall
Simon Brown
Ray Brown
Always get dealt with
Gordon Stokes
Nicholas Davis
PEDRO VAIA
mike1981191081
Great
Andrew Greasley
Marius Yaya
William head
great for shifting without much notice
S.S. Gill
Krisztián Spanyur
Great company to work for ! Happy
Günter Ausmann
No Rock‘n Roll at all
art max
Zaparkuj na zewnątrz .kamizelka buty safe. I wtedy idź zapytać do biura o której podstawić się pod rampe. Jak juz wiesz idziesz do kolesia który jeździ terbergiem shunter on wskaże na którą rampe. Otwórz drzwi i drzwiami otwartymi juz wejdź na yard i pod rampe. Uwaga lamiesz się pod rampe na prawą rękę miedzy inne auta .chyba ze zagadasz i wejdziesz pod prąd ...
andrew luther
Nice & quick
Reynolds Blinds
Great forwarder - always helpful and efficient
Darren Day
good company
jack white
Byłem tam dwa razy z rzędu, bardzo szybki rozładunek
Green Envee
I am extremely happy with the conscious service that Chris White has given our business .
Chris Rogers
Would help if trail gate would work office staff are okay
deefenbaker one
Dogface 53
Robin Rainton
rod powell
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