C&D LOGISTICS

Location
Canada , CA-V2Y 1N3 LANGLEY BRITISH COLUMBIA
No. 103 - 20230 64th Avenue
Customer reviews

60 reviews

A trusted source in North American & global logistics

The freight shipping experts from C&D Logistics work tirelessly to make sure that your freight shipping needs are met to your satisfaction. No matter what type of freight shipping services you are looking for we offer the most competitive rates.

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Offered services

  • Air freight
  • Rail freight
  • Road freight
  • Ocean freight
  • Logistics
  • Intermodal transport

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA

A Comprehensive Review of CD Logistics

As an expert in the freight forwarding industry, I find it essential to provide an unbiased, comprehensive review of top logistical companies. It is in this regard that I pen down my thoughts about CD Logistics, a leading player in the logistics industry. Understanding the essence of the services provided by this company, as well as its pros and cons, is quintessential for businesses seeking reliable freight forwarding services.

Background

CD Logistics, based in Langley, British Columbia, Canada, is a top-rated freight transport company offering a wide range of services. They are known for competitive prices, enjoyable customer service, and speedy delivery, among other things. Their service portfolio ranges from Ocean Freight and Air Freight to Over the Road Trucking and Warehousing, empowering businesses with a comprehensive freight service package.

Top-tier Services

Over the Road Trucking

One of the standout offerings of CD Logistics is their Over the Road Trucking service. They provide various options in this category, including FTL (Full Truck Load), LTL (Less Than Truck Load), Expedite Freight, and Flat deck services. I commend the flexibility and diversity offered in this service sector, which caters to the needs of most businesses perfectly.

Ocean Freight Services

With a global network of agents and shipping partners, CD Logistics’ Ocean Freight service is remarkable. With FCL (Full Container Load) and LCL (Less than Container Load) options, businesses of all sizes can benefit from this service. The addition of RORO (Roll on roll off) services for automobile or equipment transport is a unique value addition that not all freight companies provide.

Air Freight Services

When it comes to speedy deliveries, safe transportation and timeline-conscious shipments, their Air Freight service has proved to be exceptional. Beyond standard services, CD Logistics also offers Charted Flights for emergencies or large consignments, adding to their service diversity quite remarkably.

Pricing Structure

The pricing structure of CD logistics is competitive yet fair. The pricing depends on various factors like the weight and size of the consignment, the distance to be covered, and the urgency of the delivery. I have found their pricing to be one of the most economical ones in the freight industry, considering their exceptional service quality.

Customer Service

In any company, customer service plays a crucial role. In CD Logistics' case, I can safely say their customer service is top-notch. They offer 24/7 support, which is a big plus for businesses operating in different time zones or requiring letter-hour support. Their personnel are known to be friendly, approachable and quick to respond, which earns them significant brownie points.

Web Software

CD Logistics offers its customers access to an exclusive web-based software platform named Rateshop. The tool allows customers to view different rates from various carriers to make the most cost-effective decisions. It's a unique service that demonstrates CD Logistics’ commitment to empowering its clients and increasing transparency.

Speed and Efficiency

Speed and efficiency are paramount in the logistics industry, which are areas where CD Logistics excels. With their well-managed network, efficient cargo handling processes, and prompt services, they are known to provide quick and efficient freight solutions, earning them a solid reputation in the industry.

Areas of Improvement

  • While their prices are competitive, businesses requiring regular large consignments might find them on the higher side. Offering discounts or incentives for regular or large consignments might be a good move.
  • Although CD Logistics provides services globally, a broader network of offices worldwide can improve their reach and customer experience.

In the final analysis, it's clear that CD Logistics provides a comprehensive suite of services that are both reliable and effective. With a few tweaks and improvements, they can undoubtedly become an unrivalled name in the global logistics industry.

C&D LOGISTICS reviews

4.5/562 reviews
  • on 03.05.2022

    Really great people and they are happy to help when you need.

    Very professional.

  • on 28.04.2022

    Mixed feelings. Upon intial consulation and set up they were very helpful and guided me through the process as well as answered all my questions and showed me where I went wrong. Tracking of our part was poor. There was little to no updates. I had to follow up twice to confirm status. I understand there can be delays out of their control which is fine, however, consistent status updates would go along way.

  • on 26.04.2022

    This company has not only not delivered but took a full week out of our time Their terms are abusive and are not to be trusted at all. Do not make the mistake I made. avoid completely

  • on 29.03.2022

    C & D has always been fantastic. They return phone calls promptly, go out of their way to make sure you get the service that you need and their prices are reasonable. I felt I was calling rather too much on my last shipment with them and never once did they make me feel as though I was annoying. Keep up the good work! I look forward to working with David and the team in the very near future.

  • on 23.02.2022

    Zander and CD Logistics has been our go to for freight shipping for the last year. Helped with over seas and international LTL shipments. Great attention to detail, and fast responses. Thanks again for all your help

  • on 22.02.2022

    David at CD Logistics has been a great help to my company with logistics and the movement of our flooring products. Canada West ships across North America and we've come to rely on the great service from CD Logistics. The level of their organization and accessibility is far better than any other logistics company I have used. I give them a solid thumbs up.

  • on 23.11.2021

  • on 06.07.2021

  • on 24.06.2021

    C&D Logistics not only has the best rates & customer service, but the staff is amazing!

  • on 24.06.2021

    Great company to work with!

  • on 21.06.2021

    These guys just tried to call me with the yes scam where they ask you a few questions to get a recording of your voice and try to use it to make new charges on your account, very shady, similar to the yellow pages scam

    Edit: There is no confusion as I had a package shipped through your company so I know exactly who you are, maybe you should have a talk with your office staff, his name was either Matt or Mike?

  • on 16.06.2021

    Always have positive experiences when dealing with C&D - great communication from the admin staff!

  • on 27.04.2021

    Can't trust there quote, and in the end they add up dollars and charge back extra. Delay is big issues, so is materials handling and damages.

  • on 03.03.2021

  • on 19.02.2021

  • on 14.11.2020

    Poor customer service! no patience at all.

  • on 05.10.2020

    Dana and team at C&D Logistics consistently meet and exceed our expectations when it comes to our logistics needs. Their level of proactive communication is second to none! In an industry such as freight where issues happen outside of their control, this high level of communication is greatly appreciated. If you have not used C&D in the past, I strongly recommend you give them a call.

  • on 11.04.2020

    As the Founder and Executive Director of a Canadian Charity, we have had the need to import goods from China and also ship out goods to USA and across Canada. I would be lost if it wasn't for the support and knowledge of the great staff at C&D Logistics.

    With one phone call and sharing our needs, the C&D team takes over and does all the work. I have been very impressed with the knowledge of this team but even more impressed on how they have supported our needs. To be able to get our orders out to our supporters on time and to bring in supplies from China through all the logistics of International shipping and paperwork, it has been a stress free relationship on our end. Not only does the C&D team provide support from start to finish, we never had to worry about our goods as they provide a stress free relationship.

    I also found that C&D Logistics was interested on building ongoing relationships as their pricing was so impressive and as a Canadian Charity, that was very important for us!

    I got to go into the office and meet many of the C&D staff and owner Dana Matheson...the smiles were contagious and it was like a true family who cares. Through C&D Logistics, they also place a focus on community support through their C&D Cares program.

    Psalm 23 Transition Society will continue to use C&D Logistics for all of our shipping and receiving needs...thank you for being a positive role model for many companies to follow!

    Marvin Declare
    Founder/Executive Director
    Psalm 23 Transition Society

  • on 11.04.2020

    The staff at C&D are tremendous to deal with. Very prompt and professional.

  • on 10.04.2020

  • on 08.04.2020

  • on 06.04.2020

    Awesome service. Reliable. Great value.
    I’ll use them as often as possible.

  • on 06.04.2020

    This Team is the go-to Team when you need something moved! Big or small, red hot rush, or whatever lane is open, they will do all the heavy lifting for you and get your stuff where it needs to go. I've had the pleasure of working with them for years. Not only are they super fast, but once they pick up your project, you don't have to think about it again. They handle it from start to finish. I've had amazing success working with C&D on incredible 11th hour rush projects when no one else could help. An absolute incredible group of people.

  • on 02.04.2020

  • on 26.03.2020

  • on 03.03.2020

    it seems like they're separate departments do not communicate with each other.

  • on 17.10.2019

    It is always a pleasure working with C&D logistics. They quote promptly, they ship reliably and their cost is extremely competitive. I have yet to work with a freight co. with this level of customer service and high standards. Thank you!

  • on 18.06.2019

    We don't do a large quantity of shipping but whenever we need something moved across country or cross border C&D always steps up and gives us the best rates! Their customer service from start to finish is impeccable and an absolute pleasure to work with.

  • on 30.03.2019

    Great customer service and prompt response from their team. They sure know how to take care of their customers!

  • on 27.01.2019

  • on 04.12.2018

    Solid customer service and rates - even for domestic US LTL. Quickest quote turnaround I've ever had - which makes our business run faster!

  • on 23.11.2018

  • on 28.09.2018

    The customer service and team at this company are fantastic. The attention to detail and care for the client is unsurpassed with in the industry. The you so much for all you do everyday!!

  • on 18.09.2018

    C&D logistics has been very good at moving freight for us at competitive rates.

  • on 10.07.2018

    Incredible customer service from a dedicated team!

  • on 10.07.2018

    Awesome team to work with!

  • on 27.06.2018

    Never have dealt with the company, but if the boys on TSN1040 endorse them they're in my good books!

  • on 12.06.2018

    Can you find a better person than Dana Matheson? The guy who owns this place is top shelf.

  • on 02.05.2018

    Poor customer service if your not a big company.

  • on 02.05.2018

  • on 15.03.2018

    My Shipment was separated at a sort facility, Customer only got 1 of 12 pieces, needed them asap so he drove to pick them up from the facility. Over a month later and I'm still trying to get part of the shipping reimbursed. Terrible customer service, no responsibility. Wait weeks between emails. All I hear are excuses and no real answers.
    Update: 7 weeks later and I am one of the few customers to receive an actual $$$ refund, not a credit. Although it did take too long, I am happy with the Final Outcome and will continue to use C&D Logistics for shipping. UPDATE: We have opened another location in abbotsford BC. C&D has been able to give us the best possible rate for our shipments from edmonton to abbotsford. Saving alot of money, changing my review to 5 star. Havnt had any issues since the first one, and in their defense c&d had used a 3rd party company for the shipment that got screwed up so I cant entirely blame them.

  • on 05.03.2018

  • on 23.09.2017

  • on 31.07.2017

  • on 06.07.2017

    The best group of people you could work with, loyal and honest to the end

  • on 24.05.2017

    C&D handled my freight like pros from start to finish. Their team was awesome to deal with and they took all the 'heavy lifting' out of the job for my company

  • on 23.05.2017

    Quick service and amazing pricing. I would highly recommend giving C&D Logistics a call to save some money!!

  • on 23.05.2017

    Best team in freight, bar none.

  • on 23.05.2017

    Amazing company to work with!

  • on 23.05.2017

    Great customer service & speedy turn around times for rates.

  • on 18.05.2017

  • on 15.03.2017

  • on 10.02.2017

    Hassle free experience from start to finish. I would recommend them to anyone looking to move any freight. C&D gets the job done!!

  • on 09.02.2017

    Awesome company to work with.

  • on 04.11.2016

  • on 02.11.2016

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