1 Virginia Ave, Suite 400
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An innovative 3PL provider-unyielding in our commitment to manage, streamline, and relentlessly deliver effective freight solutions.
Offered services
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A Comprehensive Review of Backhaul Direct
Freight forwarding is a crucial component of global trade, and Backhaul Direct is a promising name in this field. As an impartial expert in the industry, I will be looking at this logistics company's features and established track record to determine its potential impact on your business.
Company Overview
Backhaul Direct is an American-based logistics company that has been operating since 2005. They facilitate supply chain solutions for a diverse range of businesses, ensuring that goods are sent safely and efficiently to their destinations. The company prides itself on providing comprehensive freight management solutions that aid businesses in navigating complex logistics landscapes.
Technology Integration
One of the standout features of Backhaul Direct is its use of technology in its operations. The company's logistics software allows clients to handle their freight management efficiently. With features for load tracking, data analytics, and broker-carrier communication, this sophisticated platform is a major asset for businesses seeking to strengthen their supply chain solutions.
Specialized Services
Backhaul Direct provides a variety of specialized services. Its freight forwarding service includes full truckload freight, less-than-truckload freight, refrigerated freight, and flatbed freight. What sets this company apart is its dedicated division for handling expedited shipments, which is crucial for businesses facing tight schedules.
Customer Service
Customer service is a critical aspect of any logistics company, and Backhaul Direct levels up with its stellar client support. The company provides 24/7 customer support, responding to client queries and providing real-time shipment updates effectively. This enhances customer trust and satisfaction, contributing to positive relationships between the company and its clients.
Environmental Commitment
Backhaul Direct's commitment to the environment is commendable. The company goes beyond statutory requirements to reduce its carbon footprint, which is a significant plus for eco-conscious businesses. They promote environmental sustainability through strategic collaboration with partners who share their environmental vision, thus furthering their reach in environmental conservation.
Comparisons with Competitors
When compared to its competitors, Backhaul Direct has several unique features that make it an attractive option. Its extensive range of services, commitment to customer satisfaction and environmental responsibility, and high-tech logistics solutions can be a significant boon for any business.
- Full Truckload Shipping: Backhaul Direct doesn't just provide the service of filling up a truck with goods. They also provide services that help reduce shipping execution costs and streamline operational processes.
- Less-than-Truckload Shipping: often, companies need to transport goods, but their load isn't enough to fill an entire truck. Backhaul direct offers less-than-truckload services to ensure that your goods aren't left behind.
- Refrigerated Shipping: for industries that require temperature-controlled shipping, such as pharmaceuticals and foods, Backhaul Direct offers refrigerated shipping to ensure that goods are maintained in the optimal conditions during transit.
- Flatbed Shipping: for goods that can't be transported using enclosed trailers, Backhaul Direct offers flatbed shipping which is perfect for heavy or oversized goods.
Backhaul Direct's approach to technology
In an age where technology defines the world, Backhaul Direct's use of technology to facilitate logistics operations is commendable. The company leverages state-of-the-art software to ensure efficient freight management and to lessen the risk of errors in logistics processes. This thriving company's unique approach offers companies a chance to embrace technology and enhance their operations.
Final Thoughts
All things considered, Backhaul Direct stands as a standout logistics service provider. Its strong commitment to technology, customer service, and environmental sustainability makes it a potent choice for businesses aiming to streamline their supply chain operations. The emphasis on customer relationships and environmental responsibility is commendable, underscoring the company's desire to create value beyond providing shipping services.
Whether you are a small business looking to navigate the logistics industry or an established firm seeking to enhance your supply chain operations, Backhaul Direct could be a strong candidate for your logistics needs. Stay informed, stay focused, and keep exploring!
C Miller
Sad excuse for a brokerage service. I hope Shippers and Receivers read reviews and terminates business practices with this place. Terrible service.
Seare Embaye
They have the worst broker I have work with. They try their best not to pay for any detention request. They tray to get any excuses. Never work again.
Million T
Zero star for their phone communication, Be professional!!!
sukhdeep bassi
Customer service is very bad they never answer your after booking load with them...I will never work with them again
Scorpion Dispatch
колёса крутятся
Dumb broker , they will lie about appointments and u will lose money !
Saam Cool
Very rude
Steven Parker
Insultingly low rates
Notorious Maddox
Richard Shreve
I wont even give then a star no customer service. we book load picked up and unload on time keep them updated and paid the lumper. sent the recites in to have it add to the rate con and then it turn i to a fight just to get a updated rate con
Matt
We like working with Jarrett E
Oleh Maydanskyy
Terrible, can't reach anyone with issues on loads or detention or lumper.
Never worked with company like this
TRANSPORT transport
wrose people to book load with they will give you load and if you have any problem on the road ex ( truck brake down ETC ) they will deduct $500 from your load if your trying to call them to let them know you have truck issue you cant make it to delivery appt they wont ans your phone after hours and they will just deduct your rate by $500
Teek Nonya
Sagar Kaja is a thief
Bb Kali
Horrible experience would not recommend Sagar Kaja to anyone for anything
Vladimir Mishchuk
Bad service. Nesty brokerage service
Jared allman
Harwinder Ottal
Worst people ever. ROB REESE NEVER HAUL LOAD WITH HIM.I waited for 12hrs. on delivery. but didn't get paid at all.
Mo Myers
Very slow pay 73 days to pay factor company unbelievable
Ross Anvary
Goldtransportinc Inc
They don’t take Cear your load don’t pick the phone
Omar Dotto
I call and call, waiting for ten to twenty minutes it’s no even a message or a place to live one, and no one answer the, If you get someone to do so they said we will get back to you they never do. Good luck if you do a load for them
J D Richard
In late April of 2020, approximately one week after this company was approved for an emergency Paycheck Protection Program loan by the Small Business Association that was between $1-2 million dollars, more than 10 full time employees were terminated. Anywhere from 60 to 75% of this loan, a loan that could be 100% forgiven was supposed to be spent on payroll costs to ensure people would not lose their jobs. It goes without saying that this employer had no intention of protecting its employees during the early stages of the COVID-19 crisis. Well done!
Baidoo anthony
No one to talk to after driver get loaded and trying to update dispatch....
Sneha W. Singh
Lie about the appointments. They threaten the driver after realizing their own mistakes. And blame new hire for not knowing how to respond.
It was brokers mistake for not been able to schedule appointment, and not been able to pay detention. They hold the truck for 5 days and threatening to put a claim on carriers insurance for holding a load and reported as lost bcuz they didn’t send an updated rate confirmation before the delivery.
The carrier wasn’t impacted bcuz driver reported the threat to the police before they reported the lost cargo and informed the insurance about broker threatening to file a claim on insurance.
DO NOT DEAL WITH THEM. PERIOD. Dan, David, Jack everyone was miserable.
Frantz Boutin
9/1/20 got a load from Backhaul Direct. Picks up from Mattel in Jonestown PA to Target in Stuart's Draft VA. Over halfway to Target, broker calls saying Mattel made a mistake turn around.
After fixing shipment, I arrived at Target 5 hours late. Target decided I had to drop my trailer and it would be a week before getting it back. Broker said I would be paid. So, 9/8/20 I finally got trailer back but come pay day I did not get paid for all those days!!! Needless to say I was in the RED!!! FREE LABOR AND EQUIPMENT!!!
O/Ops BEWARE of this!!!
D mi
Cheapest rate to CT I've seen so far. Less than what Fuel transport pays. Congrats on being greedy and cheap Good job.
Said Ibrahim
Maggie Kucik
frle frlic
When comes about detention they wont even answer the phone or e mail , lets see what will happen once i fail to deliver load on time .... you want to play dirty ? Lets play ! Very very unprofessional stuff !
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