Review: Alfons Koester & Co - Logistics Unchained

When it comes to freight forwarding and dealing with complex shipping requirements, you really need to have a reliable partner on your shoulder. In comes Alfons Koester & Co, a German-based logistic company that has been in the business for over 60 years. So let's delve into a comprehensive review of this company and its services.

Company Overview

Alfons Koester & Co was established in 1950 in Hamburg, Germany. From their humble beginnings, they have expanded into a global business with locations in more than 250 cities worldwide. The company places a strong emphasis on flexible and individualized solutions tailored to meet each client's needs, which has set them apart in the weathered industry of freight forwarding.

Services and Offerings

Alfons Koester & Cooffer a wide variety of services in the realm of logistics and transport. These service areas span across sea freight, air freight, project logistics, customs and compliance, trampoline, and warehousing. These extensive and versatile services make the company a one-stop solution for all logistics needs.

1. Sea Freight - This is their strong suit. They offer full-container load (FCL) and less-than-container load (LCL) options to ensure that you only pay for the space you need. Alfons Koester & Co are also a member of the Cooperative Logistics Network, ensuring a global reach for your cargo.
2. Air Freight - They provide global air freight solutions and direct access to premium carriers, ensuring your time-sensitive cargoes reach their destination in time.
3. Project Logistics - This includes handling of oversized and heavyweight cargo, making it easy to transport large industrial goods.
4. Customs and Compliance - Alfons Koester & Counderstand that dealing with customs can be a complex process. To maneuver these complexities, their expert team handles all nuances of customs clearance and compliance for you.
5. Trampoline - Unique to Alfons Koester & Co. This refers to their specialty in trampoline goods transportation. If your business revolves around these products, Alfons is your goto freight forwarder.
6. Warehousing - They offer secure and extensive warehousing facilities to store your goods, keeping them safe and intact.

User Experience

Their website ensures a smooth user experience with information readily available. They have also incorporated a ‘contact us’ form to allow for seamless communication between the client and their service team right from their website.

Customer Service

According to testimonials and customer reviews, Alfons Koester & Co's customer service is expert, friendly, and highly responsive. They are known for dealing with challenges in a prompt manner, reducing stress and hassles for their clients.

SDV Certification

One aspect that places them truly above the competitor is their certified SDV status (known as AEOF in English), meaning they hold the status of a secure and trusted trading partner. This accolade adds an extra layer of guarantee to their commitment to excellence and service.

Pricing

Although pricing isn’t explicitly stated on their site, they do promise competitive pricing according to their client's specific needs. In freight forwarding, personalized quotations are usually the norm due to varying freight needs.

Final Thoughts

In summary, Alfons Koester & Co is a reliable and trustworthy freight forwarding service that caters to a wide spectrum of logistics needs. Their commitment to superior service and customer satisfaction has been apparent throughout their six decades in operation.

Not only does their SDV certification highlight their reputation but also reassures clients of their quality. While their pricing is not explicitly defined, a quote can easily be requested through their user-friendly website.

Given the complexity and stress often associated with freight forwarding, it's of immense value to find a company that not only knows the ropes, but also stands accountable for every load from start to finish. In this regard, few appear to do it better than Alfons Koester & Co.