My very 1st conversation was with a chap called James. His professional & human approach has made me ask for him everytime I ring (but happy to deal with anyone really as long as customers service & good manners are there). They are quick & professional with the Taxation/Clearance and compared to others fairly priced.
I was a returning customer who called yesterday and asked if a specific member of staff still worked there and if so, was she available to speak with. I was abruptly told that because I did not know that she had passed away they did not want my business. I called back thinking an unauthorized individual may have answered the phone but no, he did it again. Apparently if you do not know anything about this companies staff personal lives they no longer want your business. If this individual is not the owner, he is no doubt costing this company a considerable amount of business,
I called this company today for the first time and the guy on the phone was rude and very sharp. I wouldn't recommend this company at all. They don't seem to know what customer service or manners is.
keith bailey
Been using Penguin for many years always had good service from Paul.
Abid Malik
My very 1st conversation was with a chap called James. His professional & human approach has made me ask for him everytime I ring (but happy to deal with anyone really as long as customers service & good manners are there). They are quick & professional with the Taxation/Clearance and compared to others fairly priced.
Dominic Holmes
I was a returning customer who called yesterday and asked if a specific member of staff still worked there and if so, was she available to speak with. I was abruptly told that because I did not know that she had passed away they did not want my business. I called back thinking an unauthorized individual may have answered the phone but no, he did it again. Apparently if you do not know anything about this companies staff personal lives they no longer want your business. If this individual is not the owner, he is no doubt costing this company a considerable amount of business,
Mo Man
Highly recommended, very professional at unmatchable prices. Have helped with many of my imported vehicles from Japan in a very efficient manner.
PT Anywhere
I called this company today for the first time and the guy on the phone was rude and very sharp. I wouldn't recommend this company at all. They don't seem to know what customer service or manners is.
vytautas o
I am very happy with service, extremely helpful! I am returning and lifelong custumer. Thanks
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